Merchandise and Stocking Associate
Sam's Club
About the Role
Merchandising & Stocking Associates connect all the dots to make sure members can find everything they have on their shopping list. Depending on the shift, responsibilities can include moving inventory in the backroom, unloading trucks, fulfilling club pick-up orders, or helping members while stocking shelves. This is a fast-paced, physically demanding role.
Key Responsibilities
- Provides member service by acknowledging members, identifying needs, providing guidance, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting company products and services.
- Maintains the safety of the facility according to company policies and procedures.
- Maintains the sales floor and merchandise presentation according to company policies and procedures by properly zoning, stocking, arranging, organizing merchandise, setting up/cleaning product displays, removing damaged goods, signing and pricing merchandise, identifying shrink and damages, and securing fragile and high-shrink merchandise.
- Monitors food and merchandise quality by ensuring product rotation, code dating, product recalls, and sanitation standards are followed, and ensuring prominent display of promotional and seasonal merchandise.
- Complies with company policies, procedures, and standards of ethics and integrity.
- Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
- Ensures club pick-up orders are filled by assisting with picking club pick-up orders and staging, and ensuring products are selected and staged according to company policy and procedures.
- Promptly unloading trucks.
- Assisting fellow associates as needed throughout the store.
- Sorting and stocking products on shelves and in the backroom.
- Engaging with vendors and drivers with a positive attitude.
- Maintaining a clean, neat, and member-ready area.
Requirements & Tech Stack
- Ability to pick up boxes and other heavy objects weighing more than 25 pounds.
- Thrives in fast-paced environments.
- Keeps member satisfaction as a top priority.
- Comfortable with change and quickly adapts to different work scenarios.
- A problem solver who tackles obstacles head-on.
Hourly wage range: $17.00 to $25.00. Additional compensation may be paid in premiums.
Benefits
- Health benefits: medical, vision, and dental coverage.
- Financial benefits: 401(k), stock purchase, and company-paid life insurance.
- Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
- Live Better U: company-paid education benefit program for full-time and part-time associates (eligibility requirements apply).
Qualifications
- No minimum qualifications explicitly stated in the provided text.
- Preferred qualifications are not explicitly stated in the provided text.