Customer Service Representative
Uline
Kenosha, WIFresher55m agovia LinkedIn
Job Title: Customer Service Representative
About the Role
- Build customer relationships, provide solutions, and deliver legendary service.
- Join a family-owned company with exceptional training and tools for long-term career success.
- Position is on-site at the Kenosha Branch.
Key Responsibilities
- Process customer orders, make product recommendations, and handle account inquiries using world-class technology.
- Become a product and solutions expert, equipped to answer product, pricing, and shipping questions.
- Build business relationships with customers via phone, email, and chat.
- Understand customer needs and recommend Uline's best solutions.
- Assist customers in navigating Uline's website and online ordering.
Requirements & Tech Stack
- High school diploma or equivalent. Bachelor's degree preferred.
- Excellent problem-solving, listening, and communication skills.
- Prior customer service experience is a plus, with training provided for eager learners.
- Proficiency with world-class technology.
Compensation
- Pay from $27 to $32 per hour.
- Includes a $2 Shift Differential.
Benefits & Perks
- Complete health insurance coverage.
- 401(k) with 6% employer match (starts day one).
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program for professional continuing education.
- Employee perks include a café, on-site fitness center, walking paths, and modern facilities.