Retail Sales Associate

Kelley Williamson Co.

Belvidere, ILFresher1h agovia LinkedIn

About Kelley's Market

Kelley’s Market is part of Kelley Williamson Company, a family-owned business serving Northern Illinois and Southern Wisconsin since 1926.

About the Role

Kelley’s Market is hiring Retail Sales Associates to help customers and keep our convenience store running smoothly. This is a full-time and part-time role.

Pay

  • $15–$18 per hour, based on relevant experience, knowledge, skills, education, and certifications.
  • Additional $3 per hour for overnight hours worked between 10 p.m. and 7 a.m.

Key Responsibilities

  • Customer Service:
  • Welcome customers and provide friendly, efficient service.
  • Answer questions about products, prices, and promotions.
  • Store Operations:
  • Operate the cash register and point-of-sale system, process purchases and refunds, and handle cash accurately.
  • Stock and organize shelves, coolers, freezers, and merchandise displays.
  • Keep the sales floor, restrooms, and exterior areas clean, including fuel pumps and the car wash where applicable.
  • Maintain clean, stocked Kelley’s Café food and beverage areas and follow food safety procedures.
  • Team Support:
  • Complete shift paperwork and assist with cash and safe reconciliation.
  • Follow safety, security, and cash-handling procedures.
  • Communicate customer concerns, equipment problems, and other issues to store leadership.
  • Work with your team to keep daily store operations running smoothly.

Requirements & Tech Stack

  • Be at least 21 years old.
  • Provide friendly, dependable customer service in a busy retail environment.
  • Communicate clearly and work effectively with team members and store leadership.
  • Use basic math skills to handle cash and process transactions accurately.
  • Be available to work flexible hours, including evenings, weekends, and holidays.
  • Physical Requirements:
  • Stand for extended periods.
  • Frequently lift up to 30 pounds.
  • Occasionally lift up to 50 pounds.
  • Work in coolers, freezers, and outdoor conditions.
  • Obtain an alcohol sales operator license where required.

Helpful Experience

  • Previous work in retail, a convenience store, or a gas station.
  • Experience as a cashier or in another customer service role.
  • Experience handling cash or completing shift reports.

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