Medical Assistant Associate

Job Title: Medical Assistant Associate

About the Role

Michigan Medicine improves the health of patients, populations, and communities through excellence in education, patient care, community service, research, and technology development. The Rogel Cancer Center is seeking a compassionate, enthusiastic, and patient-focused individual to join their team at 1500 E. Medical Center Drive in Ann Arbor, MI.

Key Responsibilities

• Ensure efficient patient flow in examination, consultation, and treatment rooms.
• Prepare patient rooms for visits/procedures by setting up all instruments/supplies; clean examination rooms between patients.
• Chaperone provider as needed.
• Assist with diagnostic procedures and treatments.
• Provide information to patients as directed.
• Provide clinical assistance by taking vital signs, drawing blood, preparing specimens, and assisting patients.
• Operate and monitor patient care equipment; set up instruments/supplies in exam and treatment rooms.
• Assist with patient lab result collection and disbursement.
• Perform some or all clerical duties.

Requirements & Tech Stack

• High school diploma or GED.
• Completion of a Medical Assistant program OR current enrollment in, or completion of coursework in a healthcare professional program (e.g., medical school, PA program, nursing program, or related clinical training) OR an equivalent combination of education and experience (1-3 years).
• Knowledge of basic medical terminology.
• Moderate standing/walking, as well as, lifting, positioning, pushing, and/or transferring patients.
• Work Schedule: Monday through Friday day shift; 40 hours per week.

Desired Qualifications

• Oncology experience.
• Certified Medical Assistant or Registered Medical Assistant.
• Experience working within a large, complex, healthcare setting.
• Familiarity with Michigan Medicine's electronic health record systems.
• Knowledge of university policies & procedures.
• Excellent interpersonal, communication, and problem-solving skills demonstrated by current position.
• Involvement of process improvement as described in current position.
• Demonstrates leadership ability in commitment and compliance to the UMHS policies and procedures.
• Strong accountability and follow-through with clinic judgment.
• Demonstrated active listening, written, verbal, and information technology skills.
• Ability to work well within a team setting.
• Graduation from an accredited Medical Assistant Program OR combination of education and 0-1 year of experience.