Junior Systems Administrator

Key Responsibilities

• Assist with the installation, configuration, and maintenance of servers, workstations, and IT systems.
• Monitor system performance, availability, and security alerts.
• Provide technical support and troubleshoot basic hardware, software, and system issues.
• Create, maintain, and manage user accounts, permissions, and access rights.
• Assist with Windows and/or Linux system administration tasks.
• Monitor system logs and investigate basic system errors and incidents.
• Support software installations, updates, patches, and system upgrades.
• Assist with backup, recovery, and disaster-recovery procedures.
• Maintain system documentation, configuration records, and technical procedures.
• Assist with network connectivity and basic infrastructure troubleshooting.
• Support IT security policies, access controls, and endpoint protection procedures.
• Respond to IT tickets and escalate complex issues to senior administrators or appropriate technical teams.
• Assist with system deployments, migrations, and infrastructure projects.
• Collaborate with IT Support, Network, Cloud, Security, and DevOps teams.
• Perform routine maintenance and other IT administration duties as assigned.

Qualifications

• Associate or bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field is preferred.
• 0–2 years of experience in systems administration, IT support, help desk, or a related technical role.
• Basic understanding of Windows and/or Linux operating systems.
• Fundamental knowledge of TCP/IP, DNS, DHCP, VPNs, and general networking concepts.
• Familiarity with user and access management.
• Basic understanding of IT security principles.
• Strong troubleshooting and problem-solving skills.
• Excellent attention to detail and organizational skills.
• Ability to learn new technologies and technical processes quickly.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively.
• Must be authorized to work in the United States.

Preferred Qualifications

• Experience with Microsoft Active Directory or Microsoft Entra ID.
• Familiarity with Microsoft 365 administration.
• Basic knowledge of virtualization technologies such as VMware or Hyper-V.
• Familiarity with PowerShell, Bash, or basic scripting.
• Experience with cloud platforms such as AWS, Microsoft Azure, or Google Cloud.
• Familiarity with IT service management or ticketing systems.
• CompTIA A+, Network+, or similar certification is a plus.