Technical Sales and Field Service Engineer

About the Role

Seeking a driven and motivated engineer to join our sales team, focusing on growing business with existing customers and developing new business. This position will involve applications engineering, sales support, and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment.

The role includes extensive formalized training, working under a mentor to develop skills, and gaining an understanding of CaptiveAire products, go-to-market strategies, application engineering processes, business development, and sales strategies.

Key Responsibilities

• Outside sales meetings and calls to build relationships with existing and new customers.
• Application engineering to apply products using sound engineering principles.
• Project management of installations in progress, managing schedules/plans to ensure equipment is on-site when needed.
• Service and technical support of existing equipment.
• Supporting end users to maintain high levels of customer service, from assisting contractors with wiring to remote troubleshooting.
• Providing integrated application engineering and design support for a wide range of ventilation applications, focusing on sustainable products and the latest technologies.
• Working directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Daily tasks include inside sales support, application engineering, and outside sales.
• Responsibilities may include presentations, quotes, submittals, technical product support, job site visits, and hands-on troubleshooting.
• Educating and promoting CaptiveAire products through conference calls, meetings, presentations, and product demos.
• Researching and developing new business opportunities with new and existing users.
• Providing top-notch customer service with a willingness to go above and beyond.
• Prioritizing quick turnaround times.
• Continuously evaluating and improving processes and the customer experience.

Requirements & Tech Stack

• 4 year technical degree in a mechanical, electrical, construction, or science-oriented curriculum preferred.
• Excellent computer, organizational, and communication/presentation skills.
• Problem solving with a passion for continuous learning.
• Strong desire to interface with the customer.
• Embrace new technologies and business savvy.
• Passion for work with an aggressive nature to succeed.
• Willing to travel for various training opportunities.
• If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment.
• MUST BE A “GO GETTER”!

Qualifications

• 0-5 years experience.

Note: Daily work breakdown includes two to three full days per week in the office working on bids, one to two days on job sites, and one day dedicated to territory development (e.g., giving presentations, visiting new customers, expanding contacts).

Salary: $70k-$100k base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits.