Operation Process Specialist

About the Role

• Early Careers-Operation Process Specialist
• Entry-Level Opportunity at Philip Morris International U.S.
• Opportunity to build practical experience in manufacturing, process improvement, data analysis, learning coordination, and operational excellence.
• Designed for an emerging professional ready to own defined work, solve routine and moderately complex problems, and grow into a trusted technical contributor.

Key Responsibilities

• Own assigned process activities and ensure work is completed accurately, safely, and in line with PMI standards.
• Support the efficiency, reliability, and sustainability of production processes within your assigned area.
• Track progress against department performance targets, identify trends, and highlight improvement opportunities.
• Apply established procedures, adapt approved methods, and escalate issues that fall outside your technical or decision scope.
• Use data, statistics, and practical problem-solving tools to analyze process performance, losses, and root causes.
• Participate in continuous improvement initiatives by collecting ideas, supporting evaluations, completing assigned actions, and helping implement approved improvements.
• Coordinate tests of new technologies or materials, document results, support training needs, maintain process documentation, and help prepare for audits.

Requirements & Tech Stack

• Bachelor's degree in engineering, supply chain operations, data analytics, or a related technical field preferred.
• Relevant experience through an internship, co-op, academic project, military service, or up to two years of work in manufacturing engineering, operations, quality, data analysis, process improvement, or a related technical area.
• Interest in using statistics, data, and practical problem-solving to improve processes.
• Working knowledge of Microsoft Word and Excel.
• Exposure to SAP or another planning system is a plus.
• Basic understanding of manufacturing processes, production planning, resource planning, or demand forecasting through coursework or experience.
• Strong communication, collaboration, organization, curiosity, and learning agility.
• Legally authorized to work in the United States.

Qualifications

• Familiarity with continuous improvement approaches such as Lean Manufacturing, Kaizen, Six Sigma, or similar methods.
• Familiarity with problem-solving tools such as root cause analysis, Pareto charts, fishbone diagrams, or 8D.

Annual Base Salary Range: $73,600 - $92,000