Documentation Specialist and marketing

About the Role

This is a full-time, on-site Documentation Specialist and Marketing role based in Mumbai. The role involves creating, organizing, and maintaining clear and accurate documentation for clinical, technical, and business processes, ensuring compliance with internal standards and industry requirements. The Documentation Specialist will collaborate with cross-functional teams to collect information, analyze data, and translate complex concepts into user-friendly materials such as manuals, reports, and guidelines. In parallel, the role supports marketing activities by assisting with content creation, preparing marketing collateral, and ensuring consistency of documentation and messaging across channels. The position requires attention to detail, strong communication skills, and the ability to manage multiple documentation and marketing tasks within deadlines.

Key Responsibilities

• Create, organize, and maintain clear and accurate documentation for clinical, technical, and business processes.
• Ensure documentation complies with internal standards and industry requirements.
• Collaborate with cross-functional teams to collect information and analyze data.
• Translate complex concepts into user-friendly materials such as manuals, reports, and guidelines.
• Support marketing activities by assisting with content creation.
• Prepare marketing collateral.
• Ensure consistency of documentation and messaging across channels.

Requirements & Tech Stack

• Clinical Documentation and general documentation for internal and external use.
• Strong Technical Documentation and Technical Writing skills for manuals, process guides, and technical reports.
• Demonstrated Analytical Skills for interpreting data, validating information, and ensuring accuracy.
• Proficiency in written and verbal communication, with strong grammar, formatting, and document organization skills.
• Experience supporting marketing activities, including drafting content and basic marketing materials.
• Comfort with standard office and documentation tools (e.g., word processing, spreadsheets, presentation software).
• Familiarity with documentation or project management tools is an advantage.
• Ability to work on-site in Mumbai.
• Ability to collaborate with cross-functional teams.
• Ability to manage multiple projects with attention to detail.

Qualifications

• Bachelor’s degree in a relevant field such as Communications, Technical Writing, Life Sciences, Information Technology, or a related discipline.
• Prior experience in documentation or marketing is preferred.