Product Analyst

About the Role

Kaitongo is a Canadian GenAI-powered Market Intelligence startup. The Product Analyst role sits at the intersection of business research, Generative AI, and product development. You will work closely with Kaitongo's product and tech teams to develop, test, and improve AI-powered research workflows. A key part of the role will be applying strong business research judgement to evaluate AI-generated outputs and working with the tech team to improve prompts, research workflows, and agentic processes. You will also help conceptualize new research products and output formats based on client requirements.

Key Responsibilities

• Use GenAI tools such as ChatGPT/Claude to develop effective research/prompting approaches to support agentic processes for reviewing company, industry, sector, and competitive intelligence research.
• Test and evaluate AI-generated research outputs, identifying factual errors, hallucinations, missing information, weak sources, and analytical gaps.
• Develop and refine research frameworks, prompts, templates, and evaluation criteria for repeatable AI-powered research workflows.
• Work closely with product and engineering teams to translate research methodologies into automated workflows.
• Interpret client requirements and design new research outputs and formats appropriate for client-facing professionals.
• Use a combination of premium databases, company disclosures, regulatory filings, news sources, and credible web sources to validate and enrich research.
• Maintain a high standard of accuracy, sourcing, and quality across research outputs.

Requirements & Tech Stack

• Experience using Generative AI tools such as ChatGPT, Claude, Codex, Claude Code or similar tools for research, including prompt development and iterative testing.
• Familiarity with professional research databases such as S&P Capital IQ, Refinitiv/Thomson Reuters, FactSet, PitchBook or similar platforms is preferred.

Qualifications

• Strong business research experience, particularly in company research, industry/sector research, market intelligence, or competitive intelligence.
• Strong analytical ability and an understanding of how to structure and answer ambiguous business questions.
• Ability to critically evaluate AI-generated content for accuracy, relevance, completeness, and source quality.
• Strong written communication skills and attention to detail.
• Bachelor's or Master's degree in Engineering, Business, Finance, Economics, or a related discipline.
• The ability to solve unstructured problems, learn quickly, and work effectively in a fast-paced product environment.