Business Analyst Intern

Key Responsibilities

• Assist with gathering, documenting, and analyzing business and functional requirements to support business and technology initiatives.
• Support the creation and maintenance of user stories, process flows, workflows, business requirements documents, user guides, meeting notes, and other project artifacts.
• Analyze current business processes and help identify opportunities for process improvements, operational efficiencies, and enhanced user experiences.
• Assist in developing wireframes, mockups, screen flows, process diagrams, and other visual documentation to support solution design and requirements clarity.
• Collaborate with business stakeholders, Product Owners, UX/UI designers, developers, and other cross-functional team members to support solution delivery.
• Conduct and participate in Agile ceremonies, including daily stand-ups, sprint planning, backlog refinement, sprint reviews, retrospectives, and demonstrations.
• Assist with tracking requirements, enhancements, defects, action items, risks, and project tasks to help ensure timely project execution.
• Support testing activities by validating requirements, assisting with test case reviews, participating in User Acceptance Testing (UAT), and documenting defects and results.
• Maintain accurate and organized project documentation within collaboration and project management tools such as Jira, Confluence, and related platforms.
• Explore the use of AI-powered tools, automation technologies, and digital solutions to improve business processes and team productivity.
• Assist in analyzing business and operational data using Excel, SQL, reporting tools, or dashboards to support decision-making.
• Demonstrate initiative, curiosity, and a commitment to continuous learning by participating in training, knowledge-sharing sessions, and professional development opportunities related to business analysis, technology, and Agile methodologies.

Requirements & Tech Stack

• Basic understanding of business analysis principles and Software Development Life Cycle (SDLC) concepts.
• Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
• Exposure to Jira, Confluence, or other Agile project management tools is preferred.
• Exposure to process modeling, wireframing, data visualization, reporting tools (Power BI, Tableau), AI productivity tools, SQL, or Agile delivery platforms is a plus.
• Interest in AI, automation technologies, and digital solutions used to improve business processes and organizational productivity.

Qualifications

• Currently pursuing, or expected to graduate within the next 6 months, with a bachelor's or master's degree in Business Administration, Business Analytics, Information Technology, Computer Science, Healthcare Administration, or a related field required.
• Strong analytical, organizational, and problem-solving skills.
• Strong written and verbal communication skills.
• Demonstrated commitment to the company’s core values of integrity, adaptability, service-focused, accountability, curiosity, and community.

Environment: Hybrid role working from both home and in-office.