Account Merchandiser, Baldwin County, AL

About the Role

Account Merchandiser for Baldwin County, AL.

Key Responsibilities

• Exhibit a high level of ethical and moral conduct.
• Perform specific activities of the assigned route, including selling in new products, incremental displays, additional merchandising space, and promotions.
• Drive to and from customer sites.
• Service all assigned accounts according to Buffalo Rock Standards and Franchise Policy for service frequency.
• Develop and maintain positive professional customer relationships.
• Communicate all transshipping activity in accordance with Buffalo Rock policy and procedures.
• Communicate all new accounts in your assigned sales area to the ADC and RSS.
• Notify ADC/RSS of any change to an existing account, including ownership or closure.
• Properly complete all required paperwork to Company Policy and timeline.
• Monitor all assigned accounts for CDA compliance.
• Communicate daily with ADC/RSS regarding product shortages, product returns, refused orders, changes to next delivery order, account information changes, or any operational items.
• Achieve required % of Strategic Execution Objectives.
• Execute and achieve all account program key objectives.
• Properly rotate all products in accordance with Buffalo Rock Policy and Procedures.
• Ensure pallets, trays, damaged product, and returns are prepared for pick up at each account.
• Assist management in reporting competitive activity, achieving sales goals and metrics, and promoting Buffalo Rock Purpose and Core Values.
• Attend all scheduled meetings requiring your presence and/or participation.
• Adhere to customer policies for vendors or suppliers, including business conduct, ethics, legal, and delivery/merchandising policies.
• Perform all other duties as assigned.
• Take reasonable precautions to protect the Company from possible damages, theft, or other liabilities.
• Take reasonable precautions to protect the safety of employee-partners, self, customers, Buffalo Rock property, and customer property.
• Honor and follow through on all business commitments.
• Embody Buffalo Rock’s Purpose of “Building brands through legendary service and remarkable people.”
• Live Buffalo Rock’s Core Values: Committed to serving our communities, Customer success drives our success, Integrity matters, Obsessed with continuous improvement, We care for each other, Win the day.
• Engage in continuous self-improvement through Buffalo Rock provided training.
• Successfully complete assigned training curriculum.

Physical Demands

• Stand: Constantly
• Walk: Constantly
• Sit: Occasionally
• Manually Manipulate: Constantly
• Grasp: Constantly
• Reach Outward: Constantly
• Reach Above Shoulder: Constantly
• Speak: Constantly
• Climb: Occasionally
• Crawl: Occasionally
• Squat or Kneel: Frequently
• Bend: Frequently
• Lift/Carry:
• 10 lbs. or less: Constantly
• 11-20 lbs.: Constantly
• 21-50 lbs.: Occasionally
• Push/Pull:
• 12 lbs. or less: Constantly
• 13-25 lbs.: Constantly
• 26-40 lbs.: Constantly
• 41-100 lbs.: Constantly

Working Conditions

• Individual unique working conditions at each account.
• Working conditions will be inside and outside where temperatures will vary from extreme heat to extreme cold, working in rain or snow, all for extended periods.

Requirements & Tech Stack

• Tools: Smart Phone, Motus, Timeclock Plus
• Knowledge:
• Sales and Marketing: Principles and methods for showing, promoting, and selling products or services, including marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Customer and Personal Service: Principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• English Language: Structure and content of the English language, including meaning and spelling of words, rules of composition, and grammar.
• Mathematics: Arithmetic, algebra, geometry, and their applications.

Qualifications

• Education: High School Diploma or General Education Degree (GED) (Preferred).
• Experience: No prior experience necessary.
• Certifications and Licenses:
• Must have a valid state driver license for your state of residence with a good driving record.
• Other Requirements:
• Must have a smart phone device.
• Must have reliable transportation for business use with required insurance coverage.
• Required to drive personal vehicle for work.

Competencies

• Safety Awareness: Ability to identify and correct conditions that affect employee safety.
• Diversity Oriented: Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
• Accuracy: Ability to perform work accurately and thoroughly.
• Communication, Oral: Ability to communicate effectively with others using the spoken word.
• Communication, Written: Ability to communicate in writing clearly and concisely.
• Customer Oriented: Ability to take care of the customers’ needs while following company procedures.
• Self Motivated: Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.
• Responsible: Ability to be held accountable or answerable for one’s conduct.
• Organized: Possessing the trait of being organized or following a systematic method of performing a task.
• Decision Making: Ability to make critical decisions while following company procedures.