Service Associate, Full Time, Valley Fair

About the Role

The B-Helpful Professional is a highly energetic and engaged individual, serving as a key resource for customers and associates within the store. This role drives an easy and fun shopping experience for customers by managing an in-store service hub, processing Buy Online Pick-up in Store (BOPS) orders, handling returns, providing tourism information, and facilitating appointments for in-store services.

Key Responsibilities

• Create an easy, seamless, and fun in-store experience by greeting and engaging all customers with genuine and friendly interactions.
• Be proficient and embrace the use of technology.
• Participate in the merchandising and operational requirements of the role.

Requirements & Tech Stack

• High School Diploma or equivalent.
• Strong interpersonal skills with the ability to communicate and share information with diverse groups of customers and peers.
• Resourceful and able to adapt quickly to changing priorities.
• Self-starter, works well independently and as part of a team.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
• Experience with computers and other technology, including handheld equipment and cash registers.

Physical Requirements

• Position requires prolonged periods of standing/walking around the store or department.
• May involve reaching, crouching, kneeling, stooping, and color vision.
• Frequent use of computers and other technology, necessary to perform job functions.
• Frequently lift/move up to 25lbs.