Associate Field Deployment Engineer

About the Role

As an Associate Field Deployment Engineer, you will launch and run robot fleets at new sites across the US. This is a full-time, early-career role suitable for new graduates and career changers seeking hands-on robotics experience.

Key Responsibilities

Deployment and Field Support

• Install, configure, and test robots and supporting equipment.
• Collaborate with senior engineers on deployment and decommissioning plans.
• Troubleshoot hardware, electrical, software, and network issues on-site.
• Perform repairs and preventive maintenance.
• Monitor fleet health and readiness.
• Improve procedures for recovering lost or stuck robots.

Site Launches

• Gather input for site launch plans.
• Execute launch plans safely and on time.
• Improve launch playbooks for scalability.
• Support launch marketing campaigns.

Communication and Coordination

• Serve as the primary contact between field technicians, maintenance, service desk, hardware, and remote operations.
• Post real-time fleet status updates in team channels (e.g., Slack or Discord).
• Act as a day-to-day contact for partner sites on operational questions.
• Train partner staff and end users.

Documentation and Workshop

• Document deployments, issues, and fixes.
• Help write and update Standard Operating Procedures (SOPs).
• Maintain workshop cleanliness and organization.
• Prepare robots and equipment for operations.

Requirements & Tech Stack

• Linux and the command line
• Basic networking knowledge (LAN/WAN, SSH)
• Slack or Discord (for team communication)

Qualifications

Required

• Bachelor's degree in Electrical, Electronics, Mechanical, Mechatronics, Computer Engineering, Computer Science, Robotics, or a related field (new graduates welcome).
• At least 6 months of hands-on technical experience (internships, co-ops, senior design projects, robotics teams, research labs, TA work count).
• Basic understanding of mechanical systems, electronic components, and circuits.
• Strong troubleshooting skills and attention to detail.
• Clear written and verbal communication skills in English.
• Ability to work independently and as part of a team.
• Ability to travel to and work at multiple US locations.
• Valid U.S. driver's license.
• Authorized to work in the United States.

Nice to have

• Experience repairing or reworking electronic circuits and PCBs.
• Programming experience (e.g., Python, C/C++, Bash).
• Experience with ROS or ROS 2.
• Bilingual in English and Spanish.

Working Conditions and Physical Requirements

• Work in workshop and outdoors at delivery sites, in various weather conditions.
• Regularly stand, walk, bend, and kneel for extended periods.
• Lift and move up to 50 lbs.
• Use hand tools, power tools, and electronic test equipment.
• Schedule may include early mornings, evenings, or weekends.

Compensation and Benefits

• Location: Boston, MA
• Hourly rate: $28–$30
• Medical, dental, and vision insurance
• Paid time off and paid holidays
• Work travel fully covered (flights and lodging booked by Robot.com)
• Access to additional learning resources
• Clear path for growth into senior roles