AI Performance Test Technician

About the Role

Dell's Client Product Group (CPG) is looking for a Test Technician to join the Thermal, Power, Performance, and Acoustics (TPPA) team. This role supports the performance engineering team by executing tests, collecting and organizing data, preparing test systems, and maintaining lab equipment. AI is at the center of daily work, utilizing AI-assisted productivity tools to streamline routine tasks and speed up data analysis.

Key Responsibilities

• Execute performance benchmark and validation tests on mobile and desktop PC platforms per established test plans.
• Prepare test systems, including hardware setup, OS installation, driver/BIOS updates, and tool installation.
• Log, organize, and maintain accurate test data in shared databases and reporting tools.
• Utilize AI to provide preliminary data analysis to support engineering decisions.
• Perform light mechanical and electrical tasks, such as swapping components (RAM, SSDs, thermal solutions, batteries) and connecting power measurement equipment and thermal sensors.
• Maintain lab organization, inventory, and equipment calibration schedules.
• Collaborate with architects, thermal, BIOS, and software engineers on cross-functional testing.

Requirements & Tech Stack

• Strong computer literacy, including comfort with PC operating systems.
• Detail-oriented and self-motivated, with strong organization and the ability to follow structured test procedures and document results thoroughly.
• Basic understanding of PC hardware components (CPUs, GPUs, memory, storage, motherboards).
• Comfortable with light mechanical work and ESD-safe handling.
• Basic familiarity with spreadsheet tools (Excel, Google Sheets) for data collection and simple analysis.
• Strong communicator who works well in a team-oriented lab.
• Willingness to learn AI-assisted productivity tools as part of daily workflows.

Qualifications

• Associate's or Bachelor's degree (in progress or completed) in a related field, or equivalent hands-on experience.
• 0-3 years in a lab, testing, or technical support environment is a plus.
• Familiarity with benchmark tools (e.g., Cinebench, 3DMark, PCMark, Geekbench) or willingness to learn.
• Familiarity with power or thermal measurement tools (e.g., multimeters, thermocouples, IR cameras).
• Basic scripting or automation skills (Python, PowerShell, Batch) to support test execution.
• Experience using AI tools (e.g., ChatGPT, Copilot, AI-based data analysis) to improve efficiency or automate routine tasks.
• A+ certification, CompTIA, or similar technical certifications.

Compensation

The salary range for this position is $90,000 - $115,500.