Medical Front Desk Coordinator
Jobot
Albuquerque, NMFresher57m agovia LinkedIn
About the Role
- Serve as the first point of contact for patients, visitors, and community members.
- Ensure a welcoming environment and support the smooth operation of daily clinic activities.
- Patient-focused, detail-oriented, and thrive in a fast-paced medical setting.
- Salary: $15 - $16 per hour
Key Responsibilities
- Greet patients and visitors with warmth and professionalism.
- Answer and direct phone calls, schedule appointments, and manage patient check-in/check-out.
- Verify insurance information and assist patients with registration paperwork.
- Collect and process co-pays, donations, or sliding scale fees as applicable.
- Maintain accurate patient records in the electronic medical record (EMR) system.
- Coordinate with medical staff to ensure patient flow and timely care.
- Provide information about clinic services, programs, and community resources.
- Handle confidential patient information in compliance with HIPAA.
- Support front office operations, including filing, scanning, and administrative tasks.
Requirements & Tech Stack
- Microsoft Office proficiency.
- Experience with EMR systems (preferred).
Qualifications
- High school diploma or equivalent required.
- Some college or medical office coursework preferred.
- Previous experience in a medical front desk, receptionist, or customer service role.
- Strong communication and interpersonal skills with a focus on patient care.
- Ability to manage multiple priorities and work effectively in a team environment.
- Bilingual (English/Spanish) strongly preferred.