Sales & Information Associate

About the Role

Western National Parks (WNP), a nonprofit partner of the National Park Service (NPS), is seeking a Full-Time, Retail Park Store Associate to assist with daily retail operations at Organ Pipe Cactus National Monument in Ajo, Arizona.

Key Responsibilities

• Support day-to-day retail store operations.
• Provide excellent visitor and customer service.
• Complete sales transactions.
• Assist retail manager(s) with store duties such as inventory, receiving, stocking, cleaning, organizing, and merchandising.
• Ensure clean and effective merchandising of products.
• Communicate the educational value and significance of store products to visitors.
• Assist with special events, as requested.
• Help conduct physical inventory cycle and year-end counts.
• Act as an ambassador of WNP and the NPS to ensure park visitors have meaningful and memorable experiences.

Requirements & Tech Stack

• High School diploma or GED required (unless currently a high school student).
• Prior retail and point of sale system experience (preferred).
• Valid REAL ID driver’s license.
• Proficiency in computer programs including Internet, databases, and Microsoft Office suite (primarily Word, Excel, PowerPoint, Outlook, and SharePoint).
• Knowledge of office equipment including computers, printers, calculators, multiline touch tone phones, filing cabinets, photocopiers, and dollies.
• Skills in planning, organization, analyzation, problem solving, multitasking, and communication.
• Ability to pass NPS background check for security clearance.
• Ability to pass Western National Parks' independent employment background screening.
• Occasional travel may be required to various local events or speaking engagements.
• Occasional overnight trips may be required.
• May be required to use personal or company vehicles.

Qualifications

• Must have the stated qualifications and/or experience unless otherwise noted.