Business Development Associate
Salesforce
About the Role
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The Business Development Associate role is a fast-track, high-impact initiative within the Futureforce University Recruiting program. This role is a hybrid of active sales development and operational excellence, serving as the engine of the SMB (Small & Medium Business) team. The program is 3-5 months long and positions successful candidates to advance to the Sales Development Representative role.
Key Responsibilities
- Qualify inbound and outbound leads via phone outreach to prioritize high-potential SMB opportunities.
- Identify SMB prospects and execute personalized outreach, providing input on effectiveness.
- Maintain Salesforce data integrity.
- Deploy AI-powered insights to streamline workflows, improve pipeline hygiene, and scale sales productivity.
- Master the Customer 360 platform to identify high-value opportunities and optimize lead flows.
Requirements & Tech Stack
- Salesforce
- AI tools
- Customer 360 platform
Qualifications
- Hungry for a career in sales and passionate about mastering the #1 AI CRM.
- Resilient, goal-oriented, and accountable, with unstoppable energy.
- Ability to break down complex challenges and develop step-by-step technical solutions.
- Strong verbal and written communication skills with the ability to convey complex value propositions clearly and professionally.
- Self-motivated learner eager to master tools and skills for a full cycle sales role.
- Previous internship or work experience in sales is a plus.