Sales Associate

Smart Solutions

About the Role

A full-time, on-site Sales Associate role based in Ludhiana.

Key Responsibilities

• Greet and assist customers.
• Understand customer needs.
• Recommend appropriate products or services.
• Explain product features and pricing.
• Process orders and payments.
• Maintain accurate sales records.
• Manage displays and stock levels.
• Support promotional activities.
• Follow up with customers to build long-term relationships.
• Collaborate with the sales team to meet targets.
• Share customer feedback.
• Support a positive, inclusive workplace.

Requirements & Tech Stack

• Communication and interpersonal skills
• Customer service skills
• Active listening
• Problem solving
• Sales and negotiation skills
• Handling cash
• Point-of-sale systems
• Organizational skills
• Attention to detail
• Willingness to learn about company products and services.
• Willingness to stay updated on promotions and policies.

Qualifications

• Ability to work on-site in Ludhiana.
• Ability to stand for extended periods.
• Ability to manage a busy retail or office environment.
• Prior experience in sales or customer-facing roles is preferred but not mandatory.
• Relevant training or education is an advantage.