Sales Trainer
Mercury Solutions Limited
Role Overview
The Beat Trainer will be responsible for driving sales productivity and performance improvement across assigned DTC stores by training, coaching, and mentoring both Walk-in (CRO – Customer Relationship Officer) and Walk-out (Outbound Sales Executives) fleet. The primary objective of the role is to enable bucket movement of stores and resources from low-performing zones to performing zones through structured training interventions, on-job coaching, and process adherence.
Key Responsibilities
- Drive sales productivity and performance improvement across assigned DTC stores.
- Train, coach, and mentor Walk-in (CRO – Customer Relationship Officer) and Walk-out (Outbound Sales Executives).
- Enable bucket movement of stores and resources from low-performing zones to performing zones.
- Deliver structured training interventions.
- Provide on-job coaching.
- Ensure process adherence.
- Manage approximately 30 stores (local + outstation).
- Travel extensively to deliver in-store and field-based coaching.
Requirements & Tech Stack
- DTC (Direct to Customer) sales environment experience.
- Experience in Walk-in (CRO – Customer Relationship Officer) and Walk-out (Outbound Sales Executives) roles.
- Training, coaching, and mentoring skills.
- Understanding of sales productivity and performance improvement strategies.
- Ability to travel extensively.
Qualifications
- None explicitly stated.
Salary up to 4.8 LPA + Outstation Travel Reimbursement.