Inventory Control Specialist / Operations Associate
House of Wunder USA
About the Role
The Inventory Control Specialist / Operations Associate is a full-time, on-site position based in Los Angeles, CA, responsible for overseeing day-to-day inventory and operational workflows for a modern luxury brand specializing in Swiss-made watches and European fine jewelry.
Key Responsibilities
- Managing stock levels.
- Performing regular reconciliations between physical inventory and system records.
- Ensuring accurate product labeling, storage, and tracking.
- Supporting order processing, packaging, and shipping for watches and jewelry.
- Coordinating with internal teams to meet timelines and quality standards.
- Monitoring incoming and outgoing shipments.
- Updating inventory databases.
- Creating simple reports on stock status and product movement.
- Collaborating closely with customer-facing and operations teams to maintain smooth processes, resolve inventory issues, and uphold brand standards.
Requirements & Tech Stack
- Operations skills, including experience with inventory control, order processing, and workflow coordination.
- Strong interpersonal skills to collaborate with cross-functional teams and internal stakeholders.
- Analytical skills to reconcile stock discrepancies, interpret inventory data, and support process improvements.
- Effective communication skills for clear documentation, status updates, and coordination.
- Customer service awareness.
- Comfort working with inventory management or ERP systems.
- Proficiency in basic Excel or spreadsheet tools.
- High attention to detail, organizational skills, and the ability to prioritize in a fast-paced environment.
Qualifications
- Previous experience in luxury goods, retail, or logistics is a plus.
- High school diploma or equivalent required.
- Post-secondary education in business, operations, or related field preferred.