Executive
Capita
Pune0–5 yrs1h agovia Naukri
Walk-in drive · Fri 23 Oct · 12.30 PM - 4.00 PM
B1, Sez, Magarpatta, Pune; Entry from Material Gate Map
About the Role
Capita is hiring for an Executive - Customer Management for a backend process.
Key Responsibilities
- Assist customers through web chat.
- Resolve customer queries, concerns, and complaints efficiently.
- Provide accurate information about products, services, and processes.
- Deliver an excellent customer experience.
Requirements & Tech Stack
- Written communication and typing skills.
- Good grammar, spelling, and comprehension skills.
- Ability to handle multiple tasks simultaneously.
- Strong problem-solving skills.
- Basic computer knowledge.
- Proficiency in MS Office.
- Willingness to work in rotational shifts and weekends, if required.
- Work days: 5 days working - UK window.
Qualifications
- Graduate in any discipline.
- Fresher (BE, BTech, BCA not qualified) or Minimum 1 year of experience in backend or non-voice process.
Walk-in Details
- Date: 23rd Oct 2026
- Time: 12:30 pm To 3:30 pm