User Experience Designer, Online

About the Role

At The Home Depot, UX is fundamental to our DNA. We are expanding our team to drive new initiatives. As a member of the UX team, you will collaborate with strategists, designers, and researchers to craft end-to-end experiences and identify customer needs. You are a designer passionate about solving complex customer problems. You utilize design thinking techniques for ideation and alignment, and execute necessary steps to solve problems, such as quick user experiments with paper prototypes. You recognize the value of both well-crafted design and imagination in building great products within a business context. With a passion for interaction and visual design, you craft end-to-end experiences that enact cutting-edge retail strategies, balancing user needs with business strategy to delight customers. You enjoy working closely with users to build more effective and efficient experiences. While not necessarily a researcher, you have a strong awareness of research best practices and understand its foundational role in good design. You can also employ evaluative approaches to iteratively improve products. You value feedback and support from researchers, designers, engineers, analysts, and product managers in a cross-functional environment. You thrive on collaborative effort, incorporating feedback to enhance UX activities and end results. You are comfortable influencing business and product leadership, as well as individual contributors, and act as the customer and user advocate. You drive innovation by championing actionable user insights, deeply understanding customers, enhancing product usability, and creating opportunities to delight customers. You communicate effectively and share a point of view that guides quality decisions.

Key Responsibilities

• UX Delivery and Execution: Participate in data collection and synthesis. Provide UX design artifacts and test the usability of assigned products. Collaborate and pair with other product team members to design solutions. Understand business goals at a feature level. Communicate ideas and designs to end users and product team members.

Direct Manager/Direct Reports

• This position typically reports to a User Experience Manager.
• This role has 0 direct reports.

Travel Requirements

• Typically requires overnight travel 5% to 20% of the time.

Minimum Qualifications

• Must be 18 years of age or older.
• Must be legally permitted to work in the United States.

Preferred Qualifications

• 1 year of UX experience in an Enterprise or retail environment or a degree in a related field.
• 1 year of experience working with agile software development teams.
• Desire to thrive in a fast-moving environment.

Minimum Education

• Bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education

• Bachelor's degree program or equivalent degree in a field of study related to the job.

Minimum Years Of Work Experience

• 0

Preferred Years Of Work Experience

• 1

Competencies

• Action Oriented
• Collaborates
• Communicates Effectively
• Customer Focus
• Drives Results