Business Development Representative (SaaS)

About BotSpace

BotSpace builds AI agents for e-commerce brands, helping them sell more and handle customer support across their website, WhatsApp, Instagram, and other channels. They work with fast-growing D2C and Shopify brands, building an AI-native platform for sales, support, and customer engagement.

The Role

You will be the first point of contact for brands engaging with BotSpace. This is a high-activity role with clear daily targets, offering a fast track to learning SaaS sales alongside founders and the sales team.

Key Responsibilities

• Research e-commerce and D2C brands to identify key contacts.
• Conduct daily cold calls and follow up via email, LinkedIn, and WhatsApp.
• Qualify brand interest by understanding their current sales and support processes and assessing fit with BotSpace.
• Book demos for Account Executives and provide comprehensive handover notes.
• Maintain up-to-date lead information, call logs, and next steps in the CRM.
• Process inbound leads from marketing and partnerships, and re-engage older leads.
• Share market insights and brand feedback with sales and product teams.

Requirements & Tech Stack

• Clear spoken and written English.
• Curiosity about e-commerce and online brand growth.
• Organized with a focus on timely follow-ups and clean notes.
• Ability to own and meet personal performance targets.
• Comfort with high call volume, handling rejections, and maintaining consistency.

A Major Plus

• Cold calling experience at a SaaS or tech company.
• Hands-on experience with Apollo, Lemlist, HubSpot, Lusha, LinkedIn Sales Navigator, or Store Leads.
• Previous experience selling to or working with e-commerce or D2C brands.

Qualifications

• 0 to 2 years of experience in sales, business development, inside sales, or another customer-facing role.
• Freshers with strong communication skills are welcome.

How Success is Measured

• Weekly metrics for calls, conversations, and qualified demos booked.
• Show-up rates of demos and conversion into actual opportunities.
• Accuracy and completeness of the CRM.

The Pace

This is a high-intensity, high-performance role designed for individuals who thrive in a fast-paced environment with clear objectives and ownership.

Why Join BotSpace

• Work closely with founders and the sales team.
• Gain in-depth knowledge of SaaS sales processes.
• Opportunity to grow towards an Account Executive role.