Safety Investigation Program Coordinator

About the Role

This position supports the Critical Concern Review Group (CCRG) team by coordinating the day-to-day operational and administrative backbone of safety-defect and compliance investigations.

Key Responsibilities

• Tracking investigation timelines, action items, and deliverables to keep cases on schedule.
• Scheduling, coordinating agendas for, and facilitating investigation-related meetings.
• Assisting in the preparation of presentations, reports, and investigation documentation in accordance with document-retention guidelines.
• Supporting submission of regulatory documentation when necessary.
• Coordinating logistics for special vehicle and component demonstrations for technical and non-technical audiences.
• Maintaining a lessons-learned tracker to help feed insights back into process-improvement and recall-prevention initiatives.
• Applying program-management tools (project plans, trackers, dashboards, RAID logs) to monitor multiple concurrent investigations and flag risks proactively.
• Providing dedicated program-management support to the CCRG Chair and Deputy Chair, maintaining trackers, dashboards, and status reports across multiple concurrent safety-defect and compliance investigations.
• Planning, organizing, and facilitating investigation-related meetings—building agendas, driving discussion, capturing minutes and action items, and following up with cross-functional stakeholders.
• Assisting in preparing investigation documentation, presentations, and reports, ensuring accuracy, completeness, and compliance with document-retention and regulatory requirements.
• Coordinating cross-functional communication and information-gathering among Product Development, Manufacturing, Customer Service, Suppliers, and field organizations to support fact-finding for active investigations.
• Supporting logistics and coordination for special vehicle and component demonstrations, special tests, and field surveys.
• Maintaining and updating the team's lessons-learned repository.
• Partnering with regional and global teams to help coordinate resolution of worldwide vehicle concerns, ensuring alignment on timelines and next steps.

Requirements & Tech Stack

• Bachelor's degree in Engineering, Business Administration, Program/Project Management, or a related field is preferred.
• Hybrid work model: Requirement to be onsite four or more days per week.

Qualifications

• PMP, CAPM, or similar program/project management certification.
• Experience coordinating cross-functional meetings or facilitating task forces in an engineering, automotive, or regulatory environment.
• Familiarity with safety, quality, or compliance investigation processes.
• Strong organizational, communication, and problem-solving skills with the ability to manage multiple priorities simultaneously.