Collections Specialist
CaptiveAire Systems
Raleigh, NCFresher1h agovia LinkedIn
About the Role
- Seeking a motivated and detail-oriented Collections Specialist for our corporate office in Raleigh.
- Ideal candidate will have a background in Finance, Accounting, or Economics.
Key Responsibilities
- Monitor and manage assigned accounts to ensure timely payment of outstanding customer invoices.
- Contact customers to follow up on overdue balances.
- Investigate and resolve billing discrepancies and payment issues.
- Update account stats records and collection efforts in internal systems.
- Report on collection activity and accounts receivable status.
- Collaborate with internal teams to resolve account issues.
Requirements & Tech Stack
- Strong analytical and problem-solving skills.
- Knowledge of billing procedures and collection techniques preferred.
- Working knowledge of MS Office products.
- Microsoft D365 a plus.
- Ability to work in a fast-paced work environment with high volume workload.
- Excellent written and verbal communication skills.
- Problem-solving skills.
- High level of attention to detail and organizational skills.
- Experience with filing notices and liens on past due projects preferred.
Qualifications
- Bachelor’s degree in finance, accounting, or economics preferred.
- Recent graduate, customer service, retail, or up to 1 year of relevant experience considered.
- This is not a remote role.