Sales Support, Freight Forwarding
Transcon Freight Systems Pvt Ltd
Mumbai, Maharashtra, India1h agovia LinkedIn
About the Role
This is a full-time, on-site Sales Support role based in Mumbai. The role involves assisting sales and operations teams with day-to-day freight forwarding activities. The professional will manage customer inquiries, provide timely updates on freight status, and ensure smooth communication between clients, internal teams, and external partners.
Key Responsibilities
- Prepare quotations.
- Track shipments.
- Coordinate with carriers.
- Maintain accurate documentation.
- Manage customer inquiries.
- Provide timely updates on freight status.
- Ensure smooth communication between clients, internal teams, and external partners.
- Support export processes.
- Help resolve service issues.
- Contribute to maintaining strong customer relationships.
- Proactive follow-up on leads.
- Regular reporting to the sales team.
- Adherence to company procedures and industry regulations.
Requirements & Tech Stack
- Skills in Freight Forwarding.
- Skills in Freight Transportation.
- Skills in Forwarding.
- Skills in Export operations.
- Strong Customer Service skills.
- Good written and verbal communication skills, with the ability to interact professionally with clients and partners.
- Attention to detail.
- Strong organizational skills.
- Comfort working with documentation and data.
- Ability to work collaboratively in a fast-paced environment.
- Ability to manage multiple tasks and deadlines.
Qualifications
- Prior experience in logistics, shipping, or freight forwarding is preferred.
- Relevant education in logistics, supply chain, business, or a related field is beneficial.