Merchandise and Stocking Associate

About the Role

Merchandise and Stocking Associates connect all of the dots to make sure members can find everything they have on their shopping list. From every day needs to special occasions, members need you, as their mini tour guide, to take them that special product. Depending on the shift you work, your job could include moving inventory in the backroom, unloading trucks, fulfilling club pick-up orders or helping members while stocking shelves. This fast-paced job can be physically demanding.

Key Responsibilities

• Provides member service by acknowledging the member and identifying member needs.
• Provides guidance and support to members regarding self-service technology.
• Assists members with purchasing decisions, locating merchandise, and resolving member issues and concerns.
• Promotes the company's products and services.
• Maintains safety of facility according to company policies and procedures.
• Maintains the sales floor and merchandise presentation in accordance with company policies and procedures.
• Monitors food and merchandise quality by ensuring product rotation, code dating, product recalls, and sanitation standards are followed.
• Complies with company policies, procedures, and standards of ethics and integrity.
• Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners.
• Ensures club pick up orders are filled by assisting with picking club pick up orders throughout the day and staging.

Requirements & Tech Stack

• Thrives in fast-paced environments.
• Keeps member satisfaction as a top priority.
• Comfortable with change and quickly adapts to different work scenarios.
• Is a problem solver who tackles obstacles head-on.
• Able to pick up boxes and other heavy objects weighing more than 25 pounds.

Qualifications

• Promptly unloading trucks.
• Assisting fellow associates as needed throughout the store.
• Sorting and stocking products on shelves and in the backroom.
• Engaging with vendors and drivers with a positive attitude.
• Maintaining a clean, neat, and member-ready area.