Business Analyst
Ryan Specialty
Mumbai Metropolitan Region4h agovia LinkedIn
Business Analyst & Scrum Master
Key Responsibilities
Business Analysis
- Analyze business processes and functional requirements to identify improvement opportunities
- Gather, document, and validate business and system requirements with stakeholders
- Develop clear, implementation-ready user stories with well-defined acceptance criteria
- Review test cases and scenarios to ensure alignment with business requirements
- Support end-to-end delivery from requirement gathering to UAT and release
- Coordinate with Product Owner and business teams for requirement sign-off
- Identify UAT scenarios and support UAT execution with stakeholders
- Manage production issues, defect tracking, and change requests raised by users
- Conduct demos with stakeholders to showcase delivered features and business value
Scrum Master / Agile Delivery
- Facilitate all Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
- Ensure adherence to Agile/Scrum principles and drive disciplined sprint execution
- Manage and groom the product backlog in collaboration with Product Owner
- Identify, track, and resolve impediments to ensure smooth delivery
- Drive sprint predictability, team commitments, and timely delivery of sprint goals
- Monitor key delivery metrics (velocity, sprint burndown, progress tracking)
- Promote collaboration across Business, Dev, QA, and Product teams
- Drive continuous improvement through retrospective outcomes and process enhancements
- Provide clear visibility on sprint progress, risks, and dependencies to stakeholders
- Support release planning, defect triage, and production readiness activities
Key Skills & Competencies
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder management abilities
- Strong understanding of Agile/Scrum methodologies
- Ability to translate business needs into technical requirements
- Strong facilitation and conflict resolution skills
- Experience in handling production support and issue management
- Ability to work independently and collaboratively
Qualifications
- Bachelor’s degree in Business Administration, Computer Science, or related field
- Proven experience in Business Analysis and Agile delivery roles
- Experience working in Agile/Scrum environments
- Experience in insurance domain preferred but not mandatory
- Prior experience with Salesforce or similar platforms is a plus
- Familiarity with tools like Jira, Confluence is preferred