Overnight Grocery Team Member

Job Title: Overnight Grocery Team Member (Stocker, Inventory, Receiving) - Full Time

Key Responsibilities

• Check product to ensure it meets WFM quality standards.
• Accurately sort and scan waste.
• Maintain production standards.
• Stock and clean shelves, bins, and food preparation areas.
• Maintain back stock in good order.
• Handle DC and UNFI invoices for product delivered outside store receiving hours.
• Properly check-in product and report miss-picks to team leadership.
• Receive product from receiving location to sales floor or appropriate back stock spaces.
• Aid in receiving and sorting overnight deliveries for other teams.
• Arrive to work station on time, appropriately groomed, dressed, and ready to work; work all scheduled shifts and attend required trainings and meetings.
• Provide excellent customer service, address needs of customers in a timely and effective manner, and model suggestive selling techniques.
• Answer phones and pages promptly and courteously.
• Maximize sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follow and comply with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintain a clean and sanitary working and shopping environment; maintain equipment in accordance with WFM cleanliness and safety standards.
• Perform opening, mid, and closing duties as assigned; ensure accuracy of signs and pricing.
• Immediately report safety hazards and violations.
• Perform other duties as assigned by store, regional, or national leadership.

Requirements & Tech Stack

• Ability to learn basic knowledge of all products carried in the department.
• Ability to visually examine products for quality and freshness.
• Ability to perform simple math (addition, subtraction, multiplication, and division).
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Ability to lift 50 pounds.
• In an 8-hour work day: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Work requires bending, twisting, squatting, and reaching.
• Exposure to FDA approved cleaning chemicals.
• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
• Ability to work in wet and dry conditions.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
• May require use of ladders.

Qualifications

• No prior retail experience required.