Owner

About the Role

The Owner role at Gupshup is a full-time, on-site position based in Mumbai, responsible for overall business leadership and strategic direction. This role oversees key functions such as product vision, go-to-market strategy, financial performance, and operational efficiency, ensuring alignment with the company’s long-term objectives.

Key Responsibilities

• Setting and tracking business goals
• Guiding senior leaders
• Making investment and resource allocation decisions
• Monitoring performance across teams
• Representing Gupshup with major clients, partners, and stakeholders
• Cultivating new business opportunities
• Driving innovation in conversational AI solutions
• Establishing a strong, inclusive culture
• Ensuring compliance with relevant regulations
• Maintaining high standards of ethics and governance

Requirements & Tech Stack

• Experience setting vision, defining objectives, and driving execution in technology or SaaS organizations.
• Budgeting, P&L oversight, data-driven decision-making, and performance measurement using KPIs and metrics.
• Experience in product and technology environments, ideally with AI, cloud platforms, or communication technologies.
• Enterprise client engagement, partnership development, contract negotiation, and market expansion.
• Team-building, mentoring senior leaders, change management, and fostering an inclusive, high-performance culture.
• Excellent communication and presentation skills, with the ability to engage executive-level stakeholders, investors, and external partners.
• Proven experience in scaling businesses, driving operational efficiency, and managing complex, cross-functional initiatives.
• Prior leadership experience in high-growth technology or AI-driven companies.
• Familiarity with global markets and multi-country operations.

Qualifications

• Bachelor’s degree in Business, Engineering, or a related field.
• An advanced degree (MBA or equivalent) is advantageous.