Sales Associate

About the Role

The Sales Associate role at Zircon eshop is a full-time, on-site position based in Kakori.

Key Responsibilities

• Welcome customers and understand their needs.
• Guide customers to appropriate products and services.
• Provide product information.
• Manage point-of-sale transactions.
• Handle customer inquiries and concerns.
• Maintain a clean and organized store environment.
• Restock shelves.
• Monitor inventory levels.
• Support promotional activities and in-store displays.
• Collaborate with team members to meet sales targets.
• Ensure a positive customer experience.
• Uphold company policies and procedures.

Requirements & Tech Stack

• Point-of-sale systems
• Basic computer applications

Qualifications

• Strong customer service and interpersonal skills, with the ability to engage politely and professionally with diverse customers.
• Basic sales and retail skills, including product presentation, upselling, and handling cash and electronic payments accurately.
• Effective communication skills, both verbal and written.
• Organizational and time-management skills.
• Comfort working with new tools and processes.
• Ability to stand for extended periods and perform light physical tasks such as lifting and stocking.
• Reliability, integrity, and a proactive attitude toward meeting sales goals and supporting team objectives.
• Previous experience in retail or customer-facing roles is preferred but not required.
• Minimum education: high school diploma or equivalent.
• Additional coursework or certifications in sales or retail are a plus.