Sales Development Representative ( Scores)

About the Role

FICO is a leading global analytics software company. As a Sales Development Representative supporting the Scores business, you will be the front line for identifying and engaging organizations that rely on FICO Score solutions. This role is an opportunity to grow a sales career at the center of one of FICO's most established product lines, sharpening essential modern selling skills.

Key Responsibilities

• Actively identify and research potential customers across financial services organizations using outbound cold calls, emails, and LinkedIn outreach to generate interest in FICO Score solutions.
• Use AI-powered prospecting and intent-data tools to identify buying signals, prioritize accounts, and build target lists efficiently.
• Leverage generative AI tools to draft and iterate on personalized outreach messaging, refining content with judgment and domain knowledge.
• Proactively respond to inbound leads generated by marketing campaigns and Scores-focused events, qualifying them into sales-ready meetings.
• Prospect key decision makers within risk, credit, underwriting, and analytics functions at financial institutions.
• Build and maintain a strong pipeline by following up on and qualifying marketing leads, understanding each prospect's credit risk strategy and where FICO Score offerings can improve their decisioning.
• Maintain accurate lead and customer data in Salesforce, eventually using AI-assisted scoring and reporting features.
• Develop a working understanding of how FICO Scores are licensed, distributed, and used across the credit lifecycle, including relationships with credit bureaus.
• Position FICO's Scores value proposition with a consultative approach.
• Partner with Sales and Client Success to develop account and territory strategies.
• Collaborate with Field Marketing to refine messaging and lead generation strategies specific to the Scores audience.

Requirements & Tech Stack

• AI-enabled sales tools such as Salesforce Einstein/Agentforce, ZoomInfo, Gong, Outreach or Salesloft AI features, LinkedIn Sales Navigator, and generative AI writing assistants.
• Salesforce or similar CRM is a plus.

Qualifications

• Bachelor's degree or equivalent experience operating in a commercial or financial services environment.
• Experience working in financial services, ideally within credit risk, underwriting, lending operations, or a related function.
• Experience working in a results-oriented or sales environment.
• Previous sales, SDR, or business development experience is desirable.
• Strong capacity to build relationships over the phone, via email, and through social channels.
• Effective problem-solving, time management, and organizational skills.
• Ability to manage a high-volume outbound and inbound pipeline.
• A curious, adaptable mindset toward new technology, genuinely interested in learning new AI tools.
• Ability to think strategically and use data to prioritize accounts and prospects.
• Ability to speak, read, write in Spanish is a plus.
• Ability to travel up to 50%, fluctuating based on client visits, industry events, and FICO internal meetings.