Sales Trainee
Builders FirstSource
About the Role
- Purpose: Develops industry-specific knowledge and experience required for promotion to Outside Sales Representative role.
- May rotate through various departments observing, learning and performing responsibilities to acquire industry knowledge, functional processes and practices, and sales techniques.
- This role is not eligible for sales commissions.
Key Responsibilities
- Receives training and performs progressively responsible duties in areas such as yard operations, production, dispatch/scheduling/delivery, and inside sales while learning the outside sales role.
- Successful trainees typically transition to the OSR I role in about 90-180 days.
- Accompanies Outside Sales Reps or Sales Manager on customer calls to become familiar with effective sales and customer service techniques.
- Assigned inside sales/counter responsibilities, including answering phones, taking orders, and other tasks.
- Assigned outside sales responsibilities, including performing take-offs, taking and processing orders, obtaining signatures on tickets, and making sales calls to new and existing customers.
- Sets individual performance goals and monitors progress with assigned management and trainers.
- Participates in and completes assigned sales training programs.
- Understands and observes all safety procedures and practices, and ensures employees observe them to prevent injuries or damage.
- May be directed to conduct periodic safety meetings and solicit recommended changes to improve safety procedures.
- Other duties may be assigned.
Requirements & Tech Stack
- Microsoft Office (Outlook, Word, Excel)
- ERP applications
Qualifications
- Bachelor’s Degree in Sales, Marketing, or related field.
- Or equivalent combination of education and experience.
- 0-2 years related industry operations/sales experience.
- Strong customer service skills (face-to-face and telephone).
- Previous selling experience helpful.
- Good mathematical aptitude.
- Strong verbal and written communication skills.
- Solid interpersonal skills, including tact and influencing, with internal and external contacts.
- Good computer aptitude.
Physical Demands
- Subject to both typical office environments and outside locations with temperature and weather variations.
- Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.
- Work is performed on both company and customer sites and involves driving to customer locations.
- May be required to perform specific tasks that involve climbing, lifting, pushing, or kneeling.