Customer Support, InfoEdge
Info Edge
NoidaFresher1h agovia Naukri
About the Role
We are looking for a Customer Service Executive to handle inbound queries from recruiters/employers and jobseekers and provide timely resolutions and support.
Key Responsibilities
- Handle inbound calls and queries from recruiters and jobseekers.
- Understand customer concerns and provide appropriate solutions.
- Assist recruiters with job posting, candidate search, and platform-related queries.
- Assist jobseekers with job search, applications, and profile-related queries.
- Ask relevant questions to understand customer requirements.
- Maintain accurate records of customer interactions in CRM.
Qualifications
- Virtual Walk-In Interview on October 18th, 2:00 - 3:00 PM UTC.
- Location: Noida.