Information Technology Engineer

Role Description

The Information Technology Engineer will be responsible for maintaining and supporting the organization’s IT infrastructure in an on-site, full-time role based in Delhi, India.

Key Responsibilities

• Monitoring systems and networks.
• Diagnosing and resolving hardware and software issues.
• Providing technical support to internal users.
• Managing user accounts and permissions.
• Installing and configuring equipment and applications.
• Ensuring data security and backup procedures are followed.
• Collaborating with other teams to implement technology upgrades.
• Documenting configurations and procedures.
• Proactively identifying opportunities to improve system performance and reliability.

Requirements & Tech Stack

• Information Technology fundamentals.
• Hands-on experience with common operating systems, hardware, and enterprise applications.
• Networking skills:
• Configuration and troubleshooting of routers, switches, and basic network services (TCP/IP, DNS, DHCP).
• Network Security skills:
• Familiarity in firewalls, access control, antivirus tools, and security best practices.
• Troubleshooting and Technical Support skills:
• Diagnosing issues.
• Resolving incidents.
• Assisting users in a clear, professional manner.

Qualifications

• Relevant skills such as system administration, documentation, and incident management are beneficial.
• A diploma or degree in Computer Science, Information Technology, or a related field is preferred.
• Industry certifications (e.g., CompTIA A+, Network+, or similar) are an advantage.
• Ability to work on-site in Delhi.
• Ability to manage priorities.
• Ability to communicate effectively with non-technical stakeholders is required.