Associate SDET

About the Role

ARC is a rapid-growth enterprise technology company. ARC is seeking a detail-oriented Associate SDET to support quality assurance for its self-service kiosk platform. This is a hands-on, hybrid position focused on manual and exploratory testing, with opportunities to contribute to test automation.

Key Responsibilities

• Execute functional, exploratory, smoke, sanity, and regression tests on physical kiosks.
• Validate end-to-end workflows, including device pickup, return, activation/deactivation, locker operations, and error recovery.
• Test hardware-software interactions, including device detection, locker doors, scanners, timeouts, connectivity interruptions, and recovery scenarios.
• Create, execute, and maintain manual test cases and supporting test data.
• Identify, document, and track defects in Jira with reproducible steps, logs, and supporting evidence.
• Investigate test failures and collaborate with developers to troubleshoot and verify fixes.
• Participate in UAT and release validation activities.
• Maintain test devices and ensure kiosk readiness for daily testing.
• Communicate testing progress, risks, and blockers proactively.
• Execute existing Cypress/TypeScript UI and API automated tests and review results.
• Investigate automation failures to distinguish product defects from test or environment issues.
• Assist with maintaining existing automation scripts and monitoring CI pipelines under guidance.
• Develop automation skills through hands-on contributions and mentorship.

Requirements & Tech Stack

• 0–2 years in software development or QA, including internships/co-ops.
• Understanding of testing fundamentals: test-case design, defect lifecycle, regression testing.
• Ability to write clear test cases and reproducible defect reports.
• Comfort reading logs and navigating a Linux environment.
• Basic SQL.
• Strong analytical and written communication skills.
• Willingness to work hands-on with physical hardware.
• Proficiency in at least one programming language (Python, Java, TypeScript, etc).
• Exposure to API testing tools (e.g., Postman) preferred.
• Exposure to Chrome DevTools or Git preferred.
• Exposure to Cypress or Playwright preferred.
• Exposure to Kiosk, IoT, embedded, POS, or hardware-integrated testing preferred.
• Exposure to test-management tools such as Xray, Zephyr, or TestRail preferred.
• Exposure to Agentic AI tools such as Codex, Claude Code preferred.

Location

• Hybrid position, headquartered in Philadelphia, PA.
• Candidates are expected to work onsite for the first 90 days, then hybrid 2-3 days/week in the office.
• Team operates in East Coast business hours.