Gym Receptionist

About the Role

Soho House & Co is a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries.

Key Responsibilities

• Provide excellent customer service to members and guests.
• Deal with membership and carry out administrative duties.
• Ensure gym areas are maintained to a high standard during each shift.
• Build a good rapport and relationship with all members and guests.
• Deal with member enquiries in a friendly and efficient manner.
• Manage the door entry and exit system effectively.
• Actively promote and sell the various memberships available.
• Promote member challenges and initiatives.
• Maintain and clean all equipment.
• Be responsible for the safety and enjoyment of members whilst using the gym facilities.
• Ensure Safeguarding and Health & Safety procedures are being followed.
• Seek solutions and resolve problems as they arise.

What We Are Looking For

• Experience working in hospitality.
• Understanding of how operations work.
• Good with people.
• Positive attitude.
• Good problem-solving skills.
• Comfortable with systems and administrative tasks.
• Ability to manage a team and keep them motivated.
• Team player who communicates well with all colleagues.
• Punctual, reliable, and trustworthy.
• Sense of urgency.
• Yes, yes, yes mentality.
• Can do attitude.