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Account Executive
The radiant swan
Kolkata, West Bengal, India1h agovia LinkedIn
About the Role
The Account Executive at The radiant swan is a full-time, on-site role based in Kolkata. This position focuses on managing client relationships, responding to inquiries, and ensuring client needs are met promptly. The role involves presenting offerings, preparing proposals, coordinating with internal teams, and following up on leads to support business growth.
Key Responsibilities
- Manage client relationships.
- Respond to client inquiries.
- Ensure client needs are understood and addressed promptly.
- Present offerings.
- Prepare proposals.
- Coordinate with internal teams.
- Follow up on leads to support business growth.
- Maintain accurate records of client interactions.
- Monitor account performance.
- Identify opportunities to strengthen partnerships.
- Support reporting.
- Assist with resolving client issues.
- Contribute to achieving sales and service targets.
Qualifications
- Strong client relationship management and customer service skills.
- Effective communication, negotiation, and presentation skills.
- Solid organizational, time management, and follow-up skills.
- Basic proficiency in business software (e.g., CRM tools, spreadsheets, and word processing).
- Ability to work collaboratively with cross-functional teams and adapt to changing priorities.
- Relevant experience in account management, sales, or client servicing is beneficial.
- A bachelor’s degree in business, marketing, communications, or a related field is preferred.
- Comfort working on-site in Kolkata and engaging directly with clients and internal stakeholders.