Associate Sales Support

About the Role

• High-impact role focused on developing customer relationships, driving business continuity, and accelerating growth.
• Act as the face of the business in strategically important territories.
• Ensure customers receive the highest level of service.

Key Responsibilities

• Act as the interim sales representative for inactive territories (up to 3 at a time).
• Serve as the main point of contact for customer needs and support.
• Review and progress open opportunities, collaborating with District Sales Managers (DSMs) and branch teams.
• Provide account administration support, including invoices, PO changes, credits, and service orders.
• Proactively identify cross-sell and upsell opportunities to grow account value.
• Ensure smooth transition and handoff once a new Field Sales Representative takes over.

Requirements & Tech Stack

• Strong customer relationship and account management expertise.
• Proven ability to cross-sell and upsell effectively.
• Excellent communication and organizational skills.
• Ability to manage multiple territories with attention to detail.
• Experience in account administration and issue resolution.