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Automotive Business Development Center Representative
Mike Juneau's Brookfield Buick GMC
Brookfield, WIFresher52m agovia LinkedIn
About the Role
Our growing, family-owned dealership is looking for a customer-focused and detail-oriented Sales BDC Representative to connect with prospective customers, respond to inquiries, schedule showroom appointments, and support our Sales Department.
Position Details:
- Full-time
- Monday–Friday, 8:00 a.m.–5:00 p.m.
Key Responsibilities
- Communicate with prospective customers via phone, text, email, and chat to answer questions and provide vehicle information.
- Respond promptly to internet leads and sales inquiries.
- Follow up with prospects and set appointments for the sales team.
- Confirm appointments and update lead/customer records in the dealership CRM.
- Assist with sales campaigns, promotions, and follow-up activities.
- Work with sales consultants to deliver an excellent customer experience.
Qualifications
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office Suite and comfortable with technology.
- Strong organizational skills and attention to detail.
- Ability to multitask in a fast-paced environment.
- Customer service or sales experience preferred; automotive experience is a plus.
- Positive attitude, team player, and willingness to learn and grow.
- Previous BDC, customer service, sales, or dealership experience is preferred but not required. We are willing to train the right candidate who brings a positive attitude and a commitment to excellent service.