Inside Sales Associate

SRS Building Products is seeking an Inside Sales Associate to drive business growth by building relationships with new and existing customers in the Pool/Landscape industry. This role involves proactive sales initiatives, outbound calls, and efficient order processing, while maintaining excellent customer service and ethical conduct. The position requires an entrepreneurial spirit, teamwork, and a solution-oriented approach, using digital sales tools and CRM systems to enhance customer interactions and drive revenue.

Key Responsibilities

• Identify and qualify new business leads and opportunities.
• Foster good relationships with both internal and external customers to maximize sales opportunities.
• Support outside sales team in the management of customer accounts and order processing.
• Prepare product demonstrations, presentations, and proposals to potential clients.
• Track and report sales performance using sales CRM.
• Drive sales growth with proactive outbound calls, managing at least 15 customers daily using CRM tools.
• Collaborate with Credit and Lead Generation teams to maintain accounts, expedite order cycles, and identify new opportunities.
• Maintain meticulous records of sales interactions, quotes, and transactions.
• Foster continuous improvement by staying informed about product innovations, market trends, and competitor activities.
• Work directly with the Sales Enablement Team to drive revenue.
• Drives adoption of digital resources to improve efficiency and sales effectiveness.
• Requires minimal travel, limited to occasional attendance at trade shows, industry association events, and company sponsored events as necessary to support sales and customer relationship efforts.

Requirements & Tech Stack

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel), relationship management software, and Internet navigation.
• Proficiency in using digital sales tools and CRM systems.

Qualifications

• Excellent verbal and written communication skills.
• Ability to communicate in verbal and written English; bilingual in English and Spanish preferred, not required.
• Excellent customer service skills with a focus on customer satisfaction and relationship-building.
• Detail-oriented with strong organizational and time management capabilities.
• Capability to work cohesively within a team environment, adhering to a "one team, one fight" philosophy.
• Demonstrated experience in assisting customers with purchasing needs via in-person or telephone interactions.
• Proven experience or a strong interest in generating new sales opportunities through proactive calls to potential customers.
• Successful completion of a criminal and driving background check, as well as a pre-employment drug test.
• A high school diploma or equivalent to both education and experience.