Technical Inside Sales Engineer

About the Role

Seeking a driven and motivated engineer to join our sales team, focusing on growing business with existing customers and developing new business. This position involves applications engineering and inside sales support in a result-driven, fast-paced environment. The role includes extensive formalized training, mentorship, and development of skills in CaptiveAire products, go-to-market strategies, application engineering processes, business development, and sales strategies.

Key Responsibilities

• Provide integrated application engineering and design support for a wide range of ventilation applications, aiming for sustainable products and technologies that best meet customer needs.
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Perform daily tasks including inside sales support and application engineering.
• Responsibilities may include presentations, quotes, submittals, and technical product support.
• Educate and promote CaptiveAire products through conference calls, meetings, presentations, and product demos.
• Research and develop new business opportunities with new and existing users.
• Deliver top-notch customer service and go above and beyond to serve the customer.
• Maintain quick turnaround times.
• Continuously evaluate and improve processes and the customer experience.
• Build relationships with existing and new customers.
• Manage schedules/plans for equipment delivery to ensure customer satisfaction.
• Provide service and technical support for existing equipment.
• Support end users by assisting contractors with wiring and providing remote troubleshooting.

Requirements & Tech Stack

• Excellent computer, organizational, and communication/presentation skills.
• Problem-solving ability with a passion for continuous learning.
• Strong desire to interface with the customer.
• Embrace new technologies and possess business savvy.
• Passion for work with an aggressive nature to succeed.
• Willing to travel for various training opportunities.
• MUST BE A “GO GETTER”!

Qualifications

• 4-year technical degree in a mechanical, electrical, construction, or science-oriented curriculum preferred.
• If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment.

Experience

• 0-5 years of experience.

Benefits

• Medical, dental, and vision insurance.
• Disability & life insurance (based on medical insurance election).
• 401k with employer match.
• Paid holidays.
• Paid time off (PTO) based on tenure.
• Flexible spending account (FSA).
• Tuition reimbursement, including for Professional Engineering (PE) License.
• Relocation assistance.

Salary

• $65-$90K base, negotiable dependent on experience.
• Additional monthly bonus based on productivity and profits.