Produce Associate

Key Responsibilities

• SERVICE (60%):
• Create an environment that makes customers feel welcome, important, and appreciated.
• Ensure the department is merchandised per plan.
• Deliver daily conditions that meet company expectations for at-shelf product availability, freshness, quality, and value.
• Offer product samples, answer product questions, and assist customers with finding or suggesting products.
• Ensure customer requests and special orders are fulfilled.
• LEADERSHIP (20%):
• Promote trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job-specific information.
• Break down pallets to prepare produce for the sales floor, cooler, or backroom.
• Operate department equipment and tools.
• Adhere to all local, state, and federal laws, and company guidelines.
• FINANCIAL (10%):
• Maintain inventory/stocking conditions and report any discrepancies.
• Stock and rotate department produce to ensure freshness and date control.
• Review/inspect products for quality and freshness and take appropriate action.
• Restock and use supply items efficiently to eliminate waste and maintain the lowest supply cost.
• Utilize production planning tools to accurately produce fresh products and ensure discarding or markdown processes are followed to reduce shrink.
• Ensure product is held at the proper temperature per food safety guidelines and retain documentation of temperature logs per policy.
• COMPLIANCE/SAFETY (10%):
• Ensure company standards for safety, proper food handling practices, sanitation, and productivity are maintained.
• Adhere to all regulatory compliance requirements pertaining to food safety, USDA, and Country of Origin Labeling (COOL), and Department of Agriculture (DOA).
• Execute all product recalls and withdrawals in a timely manner.
• Reinforce safety programs by complying with safety procedures and inspecting/identifying unsafe conditions to report to store management.
• Notify management of customer or employee accidents.
• Report all safety risks, issues, and illegal activity.
• Ensure adherence to wage and hour policies and regulations.
• Cultivate a culture of safety within the store.
• Ensure associates are working safely and have received necessary safety training.
• Ensure Hazardous Assessments are posted and Personal Protective Equipment (PPE) is available and utilized.
• Ensure equipment is in good repair and report/assist with remediation of safety hazards.

Qualifications

• Must be 18 years of age.
• Authorization to work in the United States.
• Successful completion of pre-employment drug testing and background check.
• Strong customer service skills.
• Exceptional interpersonal, motivational, and communication skills.
• Proficient with computer applications used for online training.
• High standard of integrity and reliability.

Requirements & Tech Stack

• Education: High School / GED (Preferred)
• Language: English (Required), Spanish (Preferred)
• Experience: 0-3 years Supervisory Experience
• Physical Demands:
• Regularly required to stand or walk, utilize manual dexterity, talk, see, hear, smell, and perform repetitive movements.
• Frequently required to reach, carry, push, or lift loads up to required weights.
• Occasionally required to sit, balance, stoop, kneel, crouch, and climb up to 10 ft.
• Pulling Requirement: 250 lbs.
• Lifting Requirement: 50 lbs.
• Working Conditions: Indoor, outdoor, cold, freezing, heated, and wet/humid conditions.
• Safety Risk Factors: Twisting, walking on slippery/cluttered surfaces, working with hazardous equipment, exposure to sharp objects, loud noise, skin irritants, dust, fumes, sprays, hazardous cleaning solutions, and other toxins.
• Required Equipment: Cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, material handling equipment (racks, carts, pallet jacks, shopping carts).
• Department Specific Equipment: Ladder, pliers, wire cutters, helium tank, cutting implements, heat shrink dryer, ice machine, shovel, watering machine, pineapple corer, various knives, wrapping equipment.
• Personal Protective Equipment: Goggles, Gloves, Cutting Gloves, Back Brace.
• Shifts: Varied shifts.