Sales Associate, Hard Rock Store
Seminole Hard Rock Hotel & Casino Tampa
Key Responsibilities
- Market Retail merchandise to Guests.
- Stock and re-stock the Retail area to ensure adequate inventory.
- Perform cash and/or credit sales transactions with Guests.
- Maintain current knowledge of rules, regulations, policies, and procedures, including precheck and cashiering procedures.
- Ensure Guest satisfaction through effective communication, customer assistance, direction, and information provided within company policies and guidelines.
- Promote positive public/employee relations.
- Maintain a clean, safe, hazard-free work environment within the area of responsibility.
- Perform all other related and compatible duties as assigned.
Requirements & Tech Stack
- Cashiering/money handling experience in making accurate change in a fast-paced environment or an equivalent combination of education and/or experience.
- Ability to maintain visual attention and mental concentration for significant periods.
- Order-entry skills.
- Ability to become proficient to operate computer systems utilized and 10-key adding machines.
- Windows based software proficiency preferred.
- Extensive cashiering experience preferred.
- Exceptional guest service skills.
- Detail oriented.
- Basic math skills.
- Ability to communicate effectively with guests and other team members.
- Ability to work nights, weekends, and holidays.
- Native American Preference Policy: First preference is given to members of the Seminole Tribe, second preference to members of other federally recognized Native American Tribes who meet the job requirements.
- Must obtain gaming licensure by successfully completing a background check (including credit check, criminal background check, and drug screen) prior to employment.
Qualifications
- High School diploma, GED, or equivalent required.
- The employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell.
- The employee must frequently lift and/or move up to 20 pounds.
- Specific vision abilities required include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
- Ability to work standing/walking for long periods of time.