Field Technician

About the Role

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. This is an entry-level role where you will be equipped with the training needed to succeed and the opportunity to progress and increase your earnings.

Key Responsibilities

• Install and repair services.
• Educate customers on service use.
• Solve technical challenges.
• Work in a dynamic environment.
• Stay active and work outdoors.
• Solve problems and overcome daily challenges.
• Build relationships with colleagues and customers.

Requirements & Tech Stack

• High School diploma, GED, or equivalent work experience.
• Ability to travel to and from assigned customer premises, company facilities, and other locations as necessary, including during inclement weather.
• Fluent in English.
• Proficiency in using computers and software applications.
• Competent in using hand tools.
• Effective communication skills.
• Professionalism.
• Time management.
• Organization.
• Critical thinking.
• Responsibility and reliability.
• Valid Driver’s license with a safe driving record within company standards.
• Ability to walk over various terrains and weather conditions while carrying tools and equipment.
• Ability to safely use weight-bearing equipment (up to 345 lbs).
• Ability to lift up to 75 lbs.
• Ability to climb ladders up to 32 feet.
• Ability to work in confined spaces and at heights.
• Ability to operate and navigate a company vehicle in changing environments.
• Ability to work with small components and wires.
• Ability to work outdoors for extended periods in any season and inclement weather.
• Ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Pay & Career Progression

• Earn $20.00/hour from day one.
• Potential to increase pay through a self-progression program.
• Opportunity to progress from Field Technician I to Field Technician IV with 10% increases for each progression level.
• Bonus payments for completing coursework.
• Additional opportunities to move into other roles, including leadership positions.
• Opportunity to earn an industry-recognized certification.

Working Conditions

• Work outdoors utilizing hand tools in a variety of environments.
• Receive support to build confidence and skills to solve complex technical issues.
• On the job training, career self-progression, and Broadband Apprenticeship Program.