Management of Sales & Contracts (MS&C)

About the Role

Seeking an Oracle EBS Domain Leader for Management of Sales & Contracts (MS&C) to join a central team based in France. This role focuses on stabilizing the OCM/Oracle eBusiness Suite solution.

Key Challenges

• Aligning business needs with technical solutions (Oracle).
• Continuous improvement of processes and customer satisfaction.
• International collaboration with remote teams.

Key Responsibilities

• Business Advisory & Requirements Framing: Advise business entities, review business requirements, and propose action plans.
• OCM Core Model & Delivery Quality: Ensure consistency in the OCM Core Model, improve deliverable quality, and enhance customer satisfaction.
• Specifications & Execution Management: Write specifications, monitor execution, and oversee back-office teams (India).
• Advanced Support & Request Management: Provide Tier 3 support, handle incidents, anomalies, and change requests, including complex issues.
• Rollout & Change Management: Prepare and support rollout activities and drive change using agile processes.
• Traceability & TMA Management: Track progress in JIRA/ServiceNow, monitor TMA, and manage critical issues.

Essential Skills & Knowledge

• Business Acumen in sales administration and contract management: Understanding business needs including financial contract/project management, sales administration, and regulatory aspects (IFRS15).
• Technical Writing & Synthesis: Strong writing skills for specifications and manuals, and the ability to explain complex concepts clearly.
• Oracle eBusiness Suite Experience: Proven experience in complex implementations of Project Accounting & Contracts across the full project lifecycle.
• Workshop Facilitation & Validation: Ability to lead requirements-gathering workshops, Change Control Boards (CCB), and User Acceptance Testing (UAT).

Desired Skills & Knowledge

• Team Leadership: Experience in supervising interns and subcontractors.
• Global Collaboration: Experience in collaborating with remote teams in an international environment.
• French proficiency: A plus for interactions with French-speaking Teams and internal customers.

Behavioral Competencies

• Rigor and autonomy.
• Team spirit and leadership abilities.
• Customer service orientation and satisfaction focus.
• Innovation and proactive problem-solving.