Insurance Follow Up Rep
Baptist Health
About the Role
This is a first-level position for an Insurance Follow-up/Denial Representative responsible for obtaining timely reimbursement or resolving denial issues.
Key Responsibilities
- Perform all functions necessary to obtain timely reimbursement or resolve denial issues.
- Meet productivity and quality audit standards.
- Operate as a team player within the department.
- Demonstrate and adhere to Baptist Health's beliefs, mission, and values.
Requirements & Tech Stack
- Ability to use a computer and various software and navigate websites to accomplish set goals.
Qualifications
- HS Diploma or GED equivalent.
- Experience in medical billing and collections or ICD-10 and CPT coding, or exhibits the capability to learn.
- Ability to read and understand billing policies and obtain information from a variety of resources.
- Ability to work with a positive attitude with patients, families, coworkers, leadership, payors, and other internal and external customers.