Austin 33 (Nutty Brown/Hwy 290) Service

About the Role

As an H-E-B Checker, you will get to know our Customers, and treat them to excellent service and community spirit.

Key Responsibilities

• Provides superior customer service; looks for ways to go above and beyond what our Customers expect.
• Answers product-related questions for customers, and offers additional or alternative products and services.
• Processes customer transactions of goods and services.
• Collects cash, check, or charge payment from customer and makes change for cash transactions.
• Uses electronic scanner to record prices.
• Weighs items, bags merchandise, and redeems food stamps and promotional coupons.
• Monitors and manages potential front-end shrink.
• Performs Customer Service Assistant duties frequently.

Requirements & Tech Stack

• Experience working in a fast-paced environment.
• Experience in customer service.
• Ability to work in a fast-paced environment while keeping focused on the Customer.
• Courteous, energetic, and helpful attitude.
• Precision in scanning and keying; attention to detail.
• Ability to get along with others.
• Successfully complete Checker training and Alcohol Seller's training.

Physical Demands & Working Conditions

• Function in a fast-paced, retail environment, in detailed and precise tasks.
• Work with Customers, staying attentive to their needs.
• Constantly: stand, reach at waist, perform fine motor movements.
• Occasionally: walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch.
• Occasionally be exposed to cold, hot, loud noise, and wet conditions.
• Demonstrate the ability to lift 35 lbs, and manage in excess of 35 lbs.
• Partners must never lift beyond their own safe lifting limit.
• If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance.