Driver

About the Role

Transports patients from place of origin to appointments in a courteous and timely manner. Position requires a high commitment to service excellence.

Key Responsibilities

• Pick up and return of patients as per schedule.
• Stay in contact with the office to report any change in schedule including any patient cancellations.
• Assist patients to get in and out of the vehicle.
• Assist patients with wheelchair.
• Ensure the safety of all passengers.
• Work flexible shifts as work dictates.
• Deliveries, Holter monitors, and miscellaneous pick-ups as needed.
• Transport patient to hospital or specialist office.
• Check and maintain van daily, ensuring it is mechanically safe and clean.
• Report any incident or accidents to the supervisor and management immediately.
• Perform other duties as assigned.
• Utilize phone as routing system.

Requirements & Tech Stack

• High School diploma or equivalent.
• Up to 1 year driving experience required; patient transportation preferred.
• Bi-lingual English/Spanish Preferred.
• Clean driving record.
• Knowledge of local streets and addresses.
• Customer service skills.
• Valid Driver's license.
• Excellent customer service and communication skills.
• Ability to transport members in a safe, timely and efficient manner.
• Ability to work flexible schedule and location.
• Must be able to comply with company policies and procedures.
• Must be able to maintain patient confidentiality at all times.
• Must have basic mechanical skills (ability to check and fully inspect vehicles daily).
• Required to wear company uniform.

Physical Requirements

• Ability to reach, lift, carry and move objects.
• Ability to walk, stand, bend, sit intermittently and occasionally climb.
• Ability to work extended and flexible hours and weekends as needed.
• Ability to lift up to 100 lbs.