Hardware Sales Associate

About the Role

The Hardware Sales Associate is a full-time, on-site role based in Houston, TX. The associate assists customers in selecting hardware and imaging-related products, explains product features and benefits, and provides accurate pricing and availability information. The role involves delivering consistent, high-quality customer service and contributing to sales goals through professional, informed interactions.

Key Responsibilities

• Greet customers.
• Answer questions in person and over the phone.
• Prepare sales quotes.
• Process orders.
• Support basic product demonstrations.
• Maintain a clean and organized sales floor.
• Ensure products are properly labeled and displayed.
• Coordinate with internal teams to fulfill customer requests.

Requirements & Tech Stack

• Customer-focused environment
• Accuracy, responsiveness, and technical understanding
• Professional conduct, clear communication, and quality service

Qualifications

• Strong Customer Service and Communication skills.
• Solid Sales skills, including the ability to identify customer needs, recommend appropriate hardware solutions, and close sales.
• Professional Phone Etiquette skills.
• Basic knowledge of Paint and related supplies, or a willingness to learn product features, applications, and safety guidelines.
• Prior retail or hardware sales experience (beneficial).
• Comfort working with point-of-sale systems (beneficial).
• Reliable time management (beneficial).
• Ability to stand, move, and lift moderate-weight items throughout the shift (beneficial).